Privacy Policy

Data privacy is very important to us, as we too are families to whom the privacy of data is important.
Personal data (hereinafter referred to as ``data``) is processed by us only as necessary and for the purpose of providing a functional and user-friendly website, including its content and the services offered there.
Pursuant to Art. 4 No. 1. of Regulation (EU) 2016/679, i.e. the General Data Protection Regulation (hereinafter referred to only as ``GDPR``), ``processing`` means any operation or set of operations which is performed upon personal data, whether or not by automatic means, such as collection, recording, organization, arrangement, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
With the following privacy policy, we inform you in particular about the nature, scope, purpose, duration and legal basis of the processing of personal data, insofar as we decide either alone or jointly with others on the purposes and means of processing. In addition, we inform you below about the third-party components used by us for optimization purposes and to increase the quality of use, insofar as this involves third parties processing data under their own responsibility.

LiaLee myfamily aupair GmbH & Co. KG Julia Böckh
Untere Straße 16
87700 Memmingen Telefon: 089 5404 2131
E-Mail: info@myfamilyaupair.com
www.myfamilyaupair.com

The use of our website is generally possible without providing personal information. As far as we collect personal data (eg name, address or email addresses), this is always provided by you to us on a voluntary basis. The submitted data is saved on the servers of our host and, if not explicitly stated otherwise in our form, and sent to us via email. The submitted data is solely used for the purpose of providing our services: the placement of au pairs with host families. For this purpose, submitted data is saved and processed.

We pass on your data to third parties. Third parties are partner agencies abroad, to who we provide profiles of host families to search for suitable candidates; Host families receiving au pair profiles; Au pairs receiving the profiles of host families; officials within the realms of the visa process. As part of providing our services, we also use applications such as Facebook and What's App.
We would like to point out that data transmission over the Internet (e.g. when communicating via email) may have security vulnerabilities. A complete protection of data against unauthorized access by third parties is impossible. Posts on this site may contain embedded content (eg videos, pictures, posts, etc.). Embedded content from other websites behaves just as if the visitor had visited the other website.

For users who register on our website, we store the personal information provided. Au pairs like host families can view, change or delete their personal information at any time. Owners and employees of the agency can also view and change this information. If you would like to know what information we have stored about you or would you like us to delete your profile, please send us an email.

To obtain consent for the use of technically unnecessary cookies on the website, the provider uses a cookie manager. When the website is called up, a cookie with the setting information is stored on the user's end device so that the query regarding consent does not have to be made during a further visit. The cookie is necessary to obtain the user's legally compliant consent. The user can prevent or terminate the installation of cookies by changing the settings of his browser.

We use so-called cookies with our internet presence. Cookies are small text files or other storage technologies that are placed and stored on your end device by the Internet browser you use. Through these cookies, certain information from you, such as your browser or location data or your IP address, is processed to an individual extent. This processing makes our website more user-friendly, effective and secure, as the processing enables, for example, the reproduction of our website in different languages or the offer of a shopping cart function. The legal basis for this processing is Art. 6 para. 1 lit b.) DSGVO, insofar as these cookies data are processed for contract initiation or contract execution. If the processing does not serve the purpose of initiating or executing a contract, our legitimate interest lies in improving the functionality of our website. In this case, the legal basis is Art. 6 para. 1 lit. f) DSGVO. These session cookies are deleted when you close your internet browser.

Where applicable, cookies from partner companies with which we cooperate for the purpose of advertising, analysis or the functionalities of our website are also used with our website. The details of this, in particular the purposes and the legal basis of the processing of such third-party cookies, please refer to the following information.

You can prevent or restrict the installation of cookies by setting your internet browser. Likewise, you can delete already stored cookies at any time. However, the steps and measures required for this depend on your specific Internet browser used. If you have any questions, please use the help function or documentation of your Internet browser or contact its manufacturer or support. In the case of so-called Flash cookies, however, processing cannot be prevented via the browser settings. Instead, you must change the settings of your Flash player. The steps and measures required for this also depend on the specific Flash player you use. If you have any questions, please also use the help function or documentation of your Flash player or contact the manufacturer or user support. However, if you prevent or restrict the installation of cookies, this may mean that not all functions of our website can be fully used.

We use Awin on our website. Awin is a German affiliate network of Awin AG, Landsberger Allee 104 BC, 10249 Berlin, Germany, hereinafter referred to as ``Awin``. Affiliate marketing is a special form of distribution that enables commercial operators of websites (``merchants`` or ``advertisers``) to display advertisements, which are usually remunerated via commissions, on websites of distribution partners (``affiliates`` or ``publishers``). The merchant releases an advertising medium via the affiliate network, e.g. in the form of an advertising banner, which can then be integrated by an affiliate on its own Internet pages. In addition to our own content, we are also interested in showing you the most interesting advertisements possible. Therefore, we also make our website available as advertising space for third parties and receive many contacts to advertisers via the Awin affiliate network. Thus, we are able to place topic-specific ads on our website and receive a commission for successful transactions (leads, sales). In the event that you have given your consent for this processing, the legal basis is Art. 6 (1) lit. a DSGVO. The legal basis may also be Art. 6 para. 1 lit. f DSGVO. Our legitimate interest lies in the optimization of our online offers and our marketing measures as well as the processing of commission payments with Awin AG. For this purpose, Awin stores cookies on your end device via your internet browser. The cookies set by Awin in this way do not store any personal data. Only the identification number of the affiliate, as well as the order number of the visitor of a website and the clicked advertising material are stored. This data is then used to process commission payments between a merchant and the affiliate, which are settled via the affiliate network, i.e. Awin. You can prevent the setting of such cookies at any time by making the appropriate settings in your Internet browser and thus permanently object to the setting of cookies. You can find more information on this above under ``Cookies``. Such settings of your Internet browser prevent Awin from setting a cookie on your system. It is also possible to delete cookies already set by Awin via the settings of your Internet browser. You can access Awin's data protection information at https://www.awin.com/de/datenschutzerklarung.

If you decide to pay with the online payment service provider PayPal during your order process, your contact details will be transmitted to PayPal as part of the order triggered in this way. PayPal is an offer of PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg. PayPal assumes the function of an online payment service provider as well as a trustee and offers buyer protection services. The personal data transmitted to PayPal are mostly first name, last name, address, telephone number, IP address, e-mail address, or other data required for order processing, as well as data related to the order, such as number of items, item number, invoice amount and taxes in percent, billing information, etc..
This transmission is necessary to process your order with the payment method you have selected, in particular to confirm your identity, to administer your payment and the customer relationship. The transmission of your data to PayPal is therefore based on Art. 6 para. 1 lit. b DSGVO. Please note, however, that PayPal may also disclose personal data to service providers, subcontractors or other affiliated companies if this is necessary to fulfill the contractual obligations arising from your order or if the personal data is to be processed on your behalf. Depending on the payment method selected via PayPal, e.g. invoice or direct debit, the personal data transmitted to PayPal will be transmitted by PayPal to credit agencies. This transmission serves to check your identity and creditworthiness in relation to the order you have placed. You can find out which credit agencies are involved and which data is generally collected, processed, stored and passed on by PayPal in the PayPal data protection declaration at https://www.paypal.com/de/webapps/mpp/ua/privacy-full.

For technical reasons, in particular to ensure a secure and stable Internet presence, data is transmitted by your Internet browser to us or to our web space provider. With these so-called server log files, among other things, the type and version of your Internet browser, the operating system, the website from which you have accessed our website (referrer URL), the website(s) of our website that you visit, the date and time of the respective access and the IP address of the Internet connection from which the use of our website takes place are collected. The data collected in this way is stored temporarily, but not together with other data about you. This storage takes place on the legal basis of Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest lies in the improvement, stability, functionality and security of our website. The data is deleted again after seven days at the latest, unless further storage is required for evidence purposes. Otherwise, the data is exempt from deletion in whole or in part until final clarification of an incident.

Insofar as you have given your consent, Google Analytics, a web analytics service provided by Google LLC, is used on this website. The responsible service provider in the EU is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (``Google``).

Google Analytics uses cookies that enable an analysis of your use of our website. The information collected by means of the cookies about your use of this website is usually transferred to a Google server in the USA and stored there. We use the function 'anonymizeIP' (so-called IP masking): Due to the activation of IP anonymization on this website, your IP address will be truncated by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google. During your visit to the website, the following data is collected, among other things:
The pages you visit, your ``click path``.
Achievement of ``website goals`` (conversions, e.g. newsletter sign-ups, downloads, purchases)
Your user behavior (for example, clicks, dwell time, bounce rates)
Your approximate location (region)
Your IP address (in shortened form)
Technical information about your browser and the end devices you use (e.g., language setting, screen resolution)
your internet service provider
the referrer URL (via which website/advertising medium you came to this website)

On behalf of the operator of this website, Google will use this information for the purpose of evaluating your (pseudonymous) use of the website and compiling reports on website activity. The reports provided by Google Analytics are used to analyze the performance of our website and the success of our marketing campaigns.

The recipient of the data is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland as an order processor. We have concluded an order processing agreement with Google for this purpose. Google LLC, based in California, USA, and, if applicable, US authorities may access the data stored by Google.

A transfer of data to the USA cannot be ruled out.

The data sent by us and linked to cookies are automatically deleted after 14 months. The deletion of data whose retention period has been reached takes place automatically once a month. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by
a. Not giving your consent to the setting of the cookie or
b. downloading and installing the browser add-on to disable Google Analytics here: https://tools.google.com/dlpage/gaoptout?hl=de. You can also prevent cookies from being stored by configuring your browser software accordingly. However, if you configure your browser to refuse all cookies, you may experience limitations in functionality on this and other websites.

For this data processing is your consent, Art.6 Abs.1 S.1 lit.a DSGVO. You can revoke your consent at any time with effect for the future by calling up the Cookie Settings Cookie Settings and changing your selection there. For more information on the terms of use of Google Analytics and data protection at Google, please visit https://marketingplatform.google.com/about/analytics/terms/de/ and https://policies.google.com/?hl=de.

We use Google reCAPTCHA on our website to check and prevent interactions on our website by automated access, e.g. by so-called bots. This is a service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as ``Google``. Through this service, Google can determine from which website a request is sent as well as from which IP address you use the so-called reCAPTCHA input box. In addition to your IP address, Google may also collect other information that is necessary for offering and guaranteeing this service. The legal basis is Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest lies in the security of our website and in the defense against unwanted, automated access in the form of spam or similar. Google offers a service for this purpose at https://policies.google.com/privacy for further information on the general handling of your user data.

In our website we use Google Fonts to display external fonts. We have made every effort to store these directly on our website and thus prevent the transmission of data to Google! This is a service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as ``Google``. To enable the display of certain fonts on our website, a connection to the Google server in the USA is established when our website is called up. The legal basis is Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest lies in the optimization and economic operation of our website. Through the connection to Google established when our website is called up, Google can determine from which website your request has been sent and to which IP address the display of the font is to be transmitted. Google offers at https://adssettings.google.com/authenticated https://policies.google.com/privacy for further information, in particular on the options for preventing the use of data.

We use Google Analytics on our website. This is a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as ``Google``. The Google Analytics service is used to analyze the usage behavior of our website. The legal basis is Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest lies in the analysis, optimization and economic operation of our website. Usage and user-related information, such as IP address, location, time or frequency of visits to our website, is transferred to a Google server in the USA and stored there. However, we use Google Analytics with the so-called anonymization function. Through this function, Google already shortens the IP address within the EU or EEA. The data collected in this way is in turn used by Google to provide us with an evaluation of the visit to our website and the usage activities there. This data may also be used to provide other services related to the use of our website and the use of the Internet. Google states that it does not associate your IP address with any other data. In addition, Google keeps a record of your IP address at https://www.google.com/intl/de/policies/privacy/partners Google provides you with further information on data protection law, for example on the options for preventing data use. In addition, Google offers a website at https://tools.google.com/dlpage/gaoptout?hl=de offers a so-called deactivation add-on together with further information on this. This add-on can be installed with the most common Internet browsers and offers you further control over the data that Google collects when you visit our website. The add-on tells the JavaScript (ga.js) of Google Analytics that information about the visit to our website should not be transmitted to Google Analytics. However, this does not prevent information from being transmitted to us or to other web analytics services. If and which other web analytics services are used by us, you will of course also find out in this privacy policy.

To advertise our products and services and to communicate with interested parties or customers, we operate a company presence on the Instagram platform. On this social media platform, we are jointly responsible with Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland. The data protection officer of Instagram can be reached via a contact form: https://www.facebook.com/help/contact/540977946302970 We have regulated the joint responsibility in an agreement regarding the respective obligations within the meaning of the GDPR. This agreement, from which the mutual obligations arise, is available at the following link: https://www.facebook.com/legal/terms/page_controller_addendum The legal basis for the processing of personal data that takes place as a result and is reproduced below is Art. 6 (1) lit. f DSGVO. Our legitimate interest is the analysis, communication, sales and promotion of our products and services. The legal basis may also be the user's consent pursuant to Art. 6 (1) lit. a DSGVO vis-à-vis the platform operator. The user can revoke this consent for the future at any time by notifying the platform operator in accordance with Art. 7 (3) DSGVO. When calling up our online presence on the Instagram platform, data of the user (e.g. personal information, IP address, etc.) is processed by Facebook Ireland Ltd. as operator of the platform in the EU. This user data is used for statistical information about the use of our company presence on Instagram. Facebook Ireland Ltd. uses this data for market research and advertising purposes and to create profiles of the users. Based on these profiles, it is possible for Facebook Ireland Ltd., for example, to advertise users within and outside of Instagram based on their interests. If the user is logged into his account on Instagram at the time of the call, Facebook Ireland Ltd. can also link the data with the respective user account. In the event that the user contacts us via Instagram, the user's personal data entered on this occasion will be used to process the request. The user's data will be deleted by us if the user's inquiry has been conclusively answered and there are no legal retention obligations, such as in the case of subsequent contract processing. Cookies may also be set by Facebook Ireland Ltd. to process the data. If the user does not agree to this processing, it is possible to prevent the installation of cookies by setting the browser accordingly. Cookies that have already been stored can also be deleted at any time. The settings for this depend on the respective browser. In the case of Flash cookies, processing cannot be prevented via the browser settings, but by the corresponding setting of the Flash player. If the user prevents or restricts the installation of cookies, this may mean that not all functions of Facebook can be fully used. More details about the processing activities, their prevention and the deletion of data processed by Instagram can be found in the Instagram data policy: https://help.instagram.com/519522125107875 It is not excluded that processing by Facebook Ireland Ltd. also takes place via Facebook Inc., 1601 Willow Road, Menlo Park, California 94025 in the USA.

We maintain an online presence on LinkedIn to present our company and our services and to communicate with customers/prospects. LinkedIn is a service of LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland, a subsidiary of LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085, USA. In this respect, we would like to point out that there is a possibility that user data may be processed outside the European Union, in particular in the USA. This may pose increased risks to users in that, for example, it may be more difficult to access user data at a later date. We also do not have access to this user data. The access option lies exclusively with LinkedIn. The data protection information of LinkedIn can be found at https://www.linkedin.com/legal/privacy-policy

We maintain an online presence on Pinterest to present our company and our services and to communicate with customers/prospects. Pinterest is a service of Pinterest Inc., 651 Brannan Street, San Francisco, CA, 94107, USA. In this respect, we would like to point out that there is a possibility that user data may be processed outside the European Union, in particular in the USA. This may pose increased risks to users in that, for example, it may be more difficult to access user data at a later date. We also do not have access to this user data. The access possibility lies exclusively with Pinterest. The data protection information of Pinterest can be found at https://policy.pinterest.com/de/privacy-policy Pinterest Inc, 651 Brannan Street, San Francisco, CA, 94107, USA.

The data you provide for the use of our service offer will be processed by us for the purpose of contract execution and are necessary to this extent. Conclusion and execution of the contract are not possible without the provision of your data. The legal basis for the processing is Art. 6 para. 1 lit. b) DSGVO. We delete the data with complete contract execution, but must observe the retention periods under tax and commercial law. In the context of contract processing, we may pass on your data to the financial service provider, insofar as the transfer is necessary for payment purposes. The legal basis for the transfer of data is then Art. 6 para. 1 lit. b) DSGVO.

On our website, we use Google AdSense to integrate advertisements. This is a service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as ``Google``. Google AdSense stores cookies as well as so-called web beacons on your end device via your internet browser. This enables Google to analyze how you use our website. The information collected in this way, along with your IP address and the advertising formats displayed to you, is transferred to Google in the USA and stored there. Furthermore, Google may pass this information on to contractual partners. However, Google declares that your IP address would not be merged with other data of yours. The legal basis is Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest lies in the analysis, optimization and economic operation of our website. If you do not agree to this processing, you have the option of preventing the installation of cookies by making the appropriate settings in your Internet browser. Details on this can be found above under the item ``Cookies``. In addition, Google offers a cookie service at https://policies.google.com/privacy https://adssettings.google.com/authenticated for further information, in particular on the options for preventing the use of data.

Our website is encrypted via HTTPS. All data is exclusively with our host, which in turn has its servers in Europe. As a matter of principle, only anonymized data is sent to third parties, unless the information is needed to process contracts and visa documents. All data is kept confidential and we do not use any plugins that cause the information you provide to be stored on other platforms.

If you pass data to us by means of a form, you can request an export of this personal data from us. In addition, you may request the deletion of any personal information we have stored about you. This does not include the data we need to retain for administrative, legal or security-related needs.

The use of our published data in the imprint by third parties for sending unsolicited advertisements and information materials is hereby expressly prohibited. The operators of these pages expressly reserve the right to take legal action in case of unsolicited promotional information, such as spam e-mails.