Privacy Policy

Data privacy is very important to us, as we too are families to whom the privacy of data is important.

Who we are

My Family Au Pair GbR

More about on how to contact us can be found in the imprint.

Which personal data we collect and why

The use of our website is generally possible without providing personal information. As far as we collect personal data (eg name, address or email addresses), this is always provided by you to us on a voluntary basis. The submitted data is saved on the servers of our host and, if not explicitly stated otherwise in our form, and sent to us via email. The submitted data is solely used for the purpose of providing our services: the placement of au pairs with host families. For this purpose, submitted data is saved and processed.

With whom we share data

We pass on your data to third parties. Third parties are partner agencies abroad, to who we provide profiles of host families to search for suitable candidates; Host families receiving au pair profiles; Au pairs receiving the profiles of host families; officials within the realms of the visa process. As part of providing our services, we also use applications such as Facebook and What's App.
We would like to point out that data transmission over the Internet (e.g. when communicating via email) may have security vulnerabilities. A complete protection of data against unauthorized access by third parties is impossible. Posts on this site may contain embedded content (eg videos, pictures, posts, etc.). Embedded content from other websites behaves just as if the visitor had visited the other website.

How long we save data

For users who register on our website, we store the personal information provided. Au pairs like host families can view, change or delete their personal information at any time. Owners and employees of the agency can also view and change this information. If you would like to know what information we have stored about you or would you like us to delete your profile, please send us an email.

Analysis Services

Wo do not use google Analytics or other analysis services.

How we protect your data

Our website is encrypted via HTTPS. All data is exclusively with our host, which in turn has its servers in Europe. As a matter of principle, only anonymized data is sent to third parties, unless the information is needed to process contracts and visa documents. All data is kept confidential and we do not use any plugins that cause the information you provide to be stored on other platforms.

Rights to your data

If you pass data to us by means of a form, you can request an export of this personal data from us. In addition, you may request the deletion of any personal information we have stored about you. This does not include the data we need to retain for administrative, legal or security-related needs.

Use of our contact details

The use of our published data in the imprint by third parties for sending unsolicited advertisements and information materials is hereby expressly prohibited. The operators of these pages expressly reserve the right to take legal action in case of unsolicited promotional information, such as spam e-mails.